Articles

Voice-enabled IIoT

November 20, 2018  |  Bob Bova

Industrial Internet of Things

IIoT (the Industrial Internet of Things) makes it possible to track and reduce the high costs of maintenance by managing the inspection information on a timely basis.

The use of IIoT is an efficient way to collect data increasing worker safety as well as data integrity. Collected in 24/7 in real-time, data and apps are used all day, every day, and anywhere in the world. One of the fastest growing areas for IIoT implementation is the MRO market, says Bob Bova, president and CEO of AccuSpeechMobile.

MRO is an acronym for maintenance, repair, and overhaul. MRO is any action that helps keep or restore an item to its working condition. MRO applications are making an enormous impact in industries such as aviation and aerospace, logistics and transportation, automotive, energy, and field asset management,

In the maintenance, repair, and mobile inspection market, users and vendors are starting a diligent move toward application development for tasks in the field (and in facilities). This evolution to mobile applications marks an improvement in service delivery, asset management, trend analysis, and most importantly, worker safety.

Adding voice interface to the mix allows for a hands-free MRO process. Keeping hands on a wrench is more productive than looking down and pushing buttons on a screen; voice enabling the interface to these mobile applications is changing the MRO to a best-practice, continuous process, lean manufacturing model. Collecting data becomes a more powerful tool on many levels starting with a standardised process (for everyone using the system).

Since the voice interface requires processes to be completed in the correct sequence of steps, voice-directed input on method and condition ensures consistency and accuracy. IIoT data is empowering management with data for comprehensive trend analyses, removing work arounds, and managing employees more effectively.

Voice-enabled MRO improving safety and productivity

The standardisation mandated through voice-enabled MRO drives significant productivity gains. Staff performing the inspections with the new voice interface regard the process easier to follow and worker satisfaction also increases. This drives employee engagement and retention.

Most applications for mobile data collection are installed and run on mobile devices as client applications. With device-based implementation for the voice interface, workers can be miles from any connectivity and still collect data all day long. These devices include laptops, tablets, smartphones, and other smart, mobile devices that can install and run a robust mobile application. The ability to have an intelligent voice client on a device – regardless of connectivity – allows voice enabled applications to fit a wide range of MRO deployments in the field.

IIoT integratedvoice automation provides detailed error messages, warnings about data that fall out of acceptable ranges, pre-load information already collected in other screens, as well as provide detailed instructions for new or troublesome event reporting.

Voice control embedded with IIoT data collection guarantees operations are more efficient by utilising inspection personnel with seamless integration responses.

Voice control embedded with IIoT data collection guarantees operations are more efficient by utilising inspection personnel with seamless integration responses. Predefined maintenance or inspection procedures are updated in real-time again promising consistency and uniformity.

The author of this blog is Robert Bova, president and CEO of AccuSpeechMobile

About the Author

Robert Bova has served as the president and CEO of AccuSpeechMobile for 12 years, successfully introducing the innovative AccuSpeechMobile voice solution to the marketplace from the company’s early years, to today, the fastest growing mobile workforce voice productivity company.

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