By Robert Bova, President and CEO, AccuSpeechMobile
Innovative voice technology has altered dramatically over the past few years. The demand is great whether in the manufacturing, industrial, retail, or distribution space. One of the greatest impacts of automating with new mobile voice technology is the ability to decrease the ramp-up time required for temporary and seasonal staff. Retailers and distribution centers experience an impressive sixty (60) percent reduction in training-time for new and seasonal warehouse employees after installing new automated voice solutions.
Unlike the legacy voice-directed solutions of the early 2000’s, progressive organizations embracing newer voice-enabled tools are empowered immediately for use and deployment. At the shop floor or picking station agility allows for dynamic changes, development of training modules, as well as voice empowered applications both inside and outside the four walls of the operation. Employee engagement and retention are enhanced as new voice solutions attract newer, younger employees with cutting-edge technologies. Automated mobile voice applications offer a compelling catalyst for growth and fun user experiences.
Labor Shortage Drives Demand for Mobile Voice Automation
Just a few years ago with high unemployment, in lieu of automation, the answer was to hire more labor. The average hourly wages of warehouse workers has doubled in the past four years to more than $20 per hour in many major markets. The result is high turnover, frequent training and re-training; this is why new mobile voice automation is a critical link to resolving the challenges of the labor shortages.
In the old voice technology process, a new employee needed to shadow an experienced employee to understand the intricacies of an organization’s workflow. Totally antithetical to lean manufacturing, this process reduced the efficiency of the trainer’s work as well as consuming weeks, and even months to get the new worker close to acceptable output rates.
As the busy holiday season approaches, it is nearly impossible to employ seasonal employees now, especially for distribution centers with high-volume picks, turns, and SKUs. The new mobile voice technology automation allows new hires to achieve full throughput and optimal picking in one week or less.
Because the new younger workforce is mobile savvy they are adept and are able to quickly immerse themselves into every organizations’ unique internal process flow, while simultaneously teaching them to utilize new mobile technologies.
Read more at Automation.com